LICA Wear Subscription Policy

LICA subscriptions allow you to automatically receive your favorite panties according to your chosen frequency. This policy details how it works, shipping conditions, payment processing, and cancellation procedures.


1. How subscriptions work

When you subscribe, your order will automatically renew according to the selected frequency:

  • Monthly subscription: one shipment at the beginning of each month.

  • Seasonal subscription: one expedition on the following fixed dates: March 8, June 8, September 8 and December 8.

Each renewal results in automatic billing to the registered payment method until you pause or cancel your subscription.


2. Subscription Content

Each shipment contains the quantity of panties specified in your subscription.
LICA selects the styles to offer a beautiful assortment. If you would prefer to receive only certain styles (Tanga, Brazilian, High-waisted Tanga, or Bikini Bottom), you can indicate this in the "Order Notes." We will respect your preferences subject to stock availability.


3. Delivery

Free delivery is included for all subscriptions, anywhere in Canada.

Shipments are made via Canada Post, without tracking. Delivery time is generally 2 to 10 business days depending on your region.

LICA is not responsible for delays, losses or prolonged delays caused by Canada Post, as shipments do not have a tracking number.


4. Managing your subscription

You can manage your subscription at any time from your customer portal. From there, you can:

  • change the size received

  • put your subscription on pause

  • Ignore one month (monthly subscription)

  • update your address or payment method

  • cancel before the next billing

Access your portal here: MANAGE MY SUBSCRIPTION

No password is required. A 6-digit verification code will be emailed to you to log in.


5. Payment failure

If a payment cannot be processed (expired card, insufficient funds, etc.), several attempts will be made automatically.
In case of repeated failure, your subscription may be suspended until the payment method is updated.


6. Cancellation

You can cancel your subscription at any time before the next billing date.
Any period already started, paid for or shipped is non-refundable.
To avoid additional charges, please cancel before the renewal date shown in your portal.


7. Refunds

Monthly and seasonal subscriptions are non-refundable once a cycle has started or a shipment is being prepared.
Shipments made cannot be refunded.

Exchanges are only accepted for defective products. For any inquiries, please contact us at catherine@licawear.ca


8. Changes to prices and conditions

LICA may adjust prices, frequencies, or subscription terms. In the event of a change, a notification will be sent by email before the next billing cycle.
Continuing the subscription after notification constitutes acceptance of the new conditions.


9. Updating this policy

LICA reserves the right to modify this policy at any time. The most recent version will always be available on this page.

Last updated on December 8, 2025.

Qui est LICA ?

As a young mother to a charming little boy named Lincoln, I've forged the mother-son bond, leading me to the delicate name of LICA.

Notre mission

LICA Wear was founded with the aim of liberating women's minds by providing them with a comfort too often overlooked. We understand that underwear forms the foundation of daily well-being. Our collections are carefully designed to make women feel comfortable, elegant, and empowered to achieve their full potential.

Fondatrice de LICA Weat

Fondatrice

Entrepreneur Catherine Coreau founded her second business, LICA Wear, in 2022, after accumulating two years of experience in the field. Her main goal was to provide women with comfortable and affordable seamless clothing and underwear in the market. As a very social person, skilled in human relations, she also places great importance on the quality of customer service.

Catherine aspires to satisfy a wide range of women, both in terms of clientele and employment, while promoting a harmonious balance between work and family life.

Ethical manufacturing

At LICA Wear, we believe that a product should not only be beautiful and comfortable, but also manufactured with respect for people and the environment.

This is why we collaborate with a BSCI and OEKO-TEX®️ certified manufacturer, which guarantees ethical working conditions, wages above the local average, and an eco-responsible approach to production.

A quality you can feel — with a clear conscience ☁️

Notre engagement envers la communauté

Chez LICA Wear, chaque petit geste compte. C’est pourquoi nous redonnons 5 % de nos ventes promotionnelles à la Fondation CHU Sainte-Justine. Comme maman, c’est une cause qui me tient profondément à cœur. En achetant une culotte invisible, vous contribuez aussi à soutenir les enfants et familles du Québec.