LICA Subscription Policy – Terms and Conditions

Seamless Underwear Subscription Policy

The seamless underwear subscription policy allows you to automatically receive your favorite seamless underwear at your chosen frequency. This policy details how it works, shipping conditions, payment management, and cancellation terms.

1. How Subscriptions Work

When you subscribe, your order automatically renews at the selected frequency:

Monthly subscription: 2 pairs of underwear per delivery, shipped once a month
Seasonal subscription: 5 pairs of underwear per delivery every 3 months from your first subscription

Each renewal automatically bills the registered payment method until you pause or cancel your subscription.

2. Subscription Content

Each shipment contains the quantity of underwear specified by your subscription.
Styles are selected by LICA to offer a nice assortment. If you prefer to receive only certain styles (Thong, Brazilian, High-waisted Thong, or Bikini Brief), you can indicate this in the “Order Notes.” We will respect your preferences subject to available stock.

3. Delivery

Delivery is free for all subscriptions, anywhere in Canada.

Shipments are made via Canada Post stamp, without a tracking number. Delivery time is generally 2 to 10 business days depending on your region.

LICA Wear is not responsible for delays, losses, or extended delivery times caused by Canada Post, as shipments do not have tracking numbers.

4. Managing Your Subscription

You can manage your subscription at any time from your customer portal. From this space, you can:

change the size received
pause your subscription
skip a month (monthly subscription)
update your address or payment method
cancel before the next billing

Access your portal here: MANAGE MY SUBSCRIPTION

No password is required. A 6-digit verification code will be sent to you by email to log in.

5. Payment Failure

If a payment cannot be processed (expired card, insufficient funds, etc.), multiple attempts will be made automatically.
In case of repeated failure, your subscription may be suspended until the payment method is updated.

6. Cancellation

You can cancel your subscription at any time before the next billing.
Any period already started, paid, or shipped is non-refundable.
To avoid additional billing, please cancel before the renewal date indicated in your portal.

7. Refunds

Monthly and seasonal subscriptions are non-refundable once a cycle has begun or a shipment is in preparation.
Completed shipments cannot be refunded.

Exchanges are only accepted for products with a defect. For any request, contact us at catherine@licawear.ca

8. Price and Terms Modification

LICA Wear may adjust prices, frequencies, or subscription terms. In case of modification, a notice will be sent by email before the next billing.
Continuing the subscription after notice constitutes acceptance of the new terms.

9. Policy Update

LICA Wear reserves the right to modify this policy at any time. The most recent version will always be available on this page.

Last updated on May 20, 2026.

Qui est LICA ?

En tant que jeune maman d'un charmant petit garçon prénommé Lincoln, j'ai uni le lien mère-fils, ce qui m'a amenée au délicat nom de LICA.

Our mission

LICA Wear was founded with the aim of liberating women's minds by providing them with a comfort too often overlooked. We understand that underwear forms the foundation of daily well-being. Our collections are carefully designed to make women feel comfortable, elegant, and empowered to achieve their full potential.

Fondatrice

L’entrepreneure Catherine Coreau a fondé LICA Wear en 2022, sa deuxième entreprise, avec une vision claire : offrir des sous-vêtements inclusifs qui allient simplicité, confort et élégance. Maman de deux jeunes garçons, elle s’inspire de son quotidien pour concilier travail, famille et engagement envers des causes qui lui tiennent à cœur, comme la Fondation CHU Sainte-Justine.

Catherine aspire à répondre aux besoins d’un large éventail de femmes, tant par ses créations que par ses pratiques d’emploi. Passionnée par les relations humaines, elle met un point d’honneur à offrir un service à la clientèle chaleureux et personnalisé. Avec LICA Wear, elle vous propose plus que des sous-vêtements : une invitation à vous sentir bien, chaque jour.

Fabrication éthique

Chez LICA Wear, nous croyons qu’un produit ne devrait pas seulement être beau et confortable, mais aussi fabriqué dans le respect de l’humain et de l’environnement.

C’est pourquoi nous collaborons avec une manufacture certifiée BSCI et OEKO-TEX®️, qui garantit des conditions de travail éthiques, des salaires supérieurs à la moyenne locale, et une approche écoresponsable de la production.

Une qualité qu’on ressent — avec une conscience tranquille ☁️

Our commitment to the community

At LICA Wear, every little gesture counts. That's why we donate a portion of our promotional sales to the CHU Sainte-Justine Foundation. As a mom, this is a cause that is deeply important to me. By purchasing an invisible panty, you are also helping to support children and families in Quebec.